Mercure Hotel - Royal Tunbridge Wells

ex. Ramada

8 Tonbridge Rd, Pembury (Ex. Ramada), Royal Tunbridge Wells, United Kingdom, TN2 4QL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Hotel - Royal Tunbridge Wells

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Steam bath

Jacuzzi

Overview

Mercure is a 4-star excellent property offering an indoor heated pool and a leisure club. Featuring Georgian architecture, the hotel is opened since 2006.

The hotel is located in the lively district of Royal Tunbridge Wells, in the proximity of Chartwell, Santa's Magical Kingdom and Tunbridge Wells Museum & Art Gallery. Royal Tunbridge Wells city center is 4km away.

The vicinity of parks as well as quick access to restaurants and bars set the hotel apart.

Mercure lies within 35 minutes’ drive to London Gatwick airport.

Rooms

This property has 84 guestrooms including Classic Family Double Room, Privilege Double Room and Classic Twin Room appointed with a writing desk, Wi-Fi, direct dial phone, a laptop-size safe and satellite TV. All bathrooms come with bathrobes, slippers and a hairdryer.

Eat & Drink

Every day a deluxe breakfast is served in the dining room. Guests can also enjoy European meals at the ideal restaurant. The hotel’s welcoming Oast House bar welcomes guests for relaxing drinks.

Services

Business travelers can avail of internet access and a conference room offered on site.

Relax

On-site treatments include steam baths and massage.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2006.  Number of rooms:   84.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • Pets allowed for a fee
  • Lobby
  • Gift/Newsstand
  • Beauty salon
  • Luggage storage
  • Rooms/Facilities for disabled

Sports & Fitness

  • Golf course
  • Fitness center

Services

  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Indoor heated swimming pool
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • BBQ facilities
  • Garden area

Room facilities

  • Free Wi-Fi in rooms
  • Heating
  • VIP room facilities
  • Tea and coffee facilities
  • Connecting rooms
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Mercure Hotel - Royal Tunbridge Wells Royal Tunbridge Wells location
Show big map »

Hotel Address:

8 Tonbridge Rd, Pembury (Ex. Ramada), Royal Tunbridge Wells, United Kingdom, TN2 4QL

Get directions
City Center
  • Royal Tunbridge Wells
    3.7km
Airports
  • Bus stop
    300 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2006
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedRoyal Tunbridge WellsMercure

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure Privilege Double RoomMercure Privilege Double RoomMercure Privilege Double Room
Privilege Double Room
Bed type: Double Bed
Size: 24m2
Check Prices
  • Free Wi-Fi
  • Private bathroom
— Less information+ More information
Room facilities
    Mercure Classic Double RoomMercure Classic Double RoomMercure Classic Double RoomMercure Classic Double Room
    Classic Double Room
    Bed type: Double Bed or 2 Single beds or 1 Double and 1 Single bed
    Size: 21m2
    Check Prices
    • Free Wi-Fi
    • Private bathroom
    — Less information+ More information
    Room facilities
      Mercure Classic Family Double RoomMercure Classic Family Double RoomMercure Classic Family Double Room
      Classic Family Double Room
      Bed type: Double Bed or 1 Double bed and 1 Sofa bed
      Size: 26m2
      Check Prices
      • Free Wi-Fi
      • Private bathroom
      — Less information+ More information

      Double room

      Room facilities
        Mercure Superior Double RoomMercure Superior Double RoomMercure Superior Double RoomMercure Superior Double Room
        Superior Double Room
        Bed type: Double Bed
        Size: 24m2
        Check Prices
        • Free Wi-Fi
        • Private bathroom
        — Less information+ More information
        Room facilities
          Mercure Deluxe Double RoomMercure Deluxe Double RoomMercure Deluxe Double Room
          Deluxe Double Room
          Bed type: Double Bed
          Check Prices
          — Less information+ More information
          Room facilities

            How to reach hotel

            hotel Mercure Hotel - Royal Tunbridge Wells Royal Tunbridge Wells location
            Show big map »

            Hotel Address:

            8 Tonbridge Rd, Pembury (Ex. Ramada), Royal Tunbridge Wells, United Kingdom, TN2 4QL

            Get directions
            City Center
            • Royal Tunbridge Wells
              3.7km
            Airports
            • Bus stop
              300 m
            Hotel information
            • Check-In:
              from  2 pm
            • Check-Out:
              until  12 pm
            • Year renovated:
              2006
            • Number of rooms:
              84

            Hotel Awards

            UKHOTEL AWARDSRecommendedRoyal Tunbridge WellsMercure

            According to guest reviews, the hotel has been rated as
            Best 4 Star Hotels in United Kingdom

            Use Badge

            Mercure Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Blue Moon Gallery - 3.3km
            • Artique Gallery - 4.0km
            • Redleaf Gallery - 4.0km
            • Fairfax Gallery - 4.2km

            Popular areas

            • City Center - 3.6km

            Places of interest

            Amusement

            Museums

            • Tunbridge Wells Museum & Art Gallery - 3.6km
            • Tunbridge Wells Museum - 3.7km

            Parks

            • dunorlan park - 1.7km

            Theaters

            • The Opera House - 400 m
            • Assembly Hall Theatre - 3.5km
            • Glazy Daisy - 3.6km
            • Trinity Theatre Ltd - 3.8km

            Local Attractions

            • Tunbridge Wells Museum & Art Gallery - 3.6km
              Tunbridge Wells Civic Centre, Mount Pleasant, Royal Tunbridge Wells
            • Haysden Country Park - 6.9km
              Lower Haysden Lane, Tonbridge
            • Scotney Castle Garden - 9.1km
              B2169, Royal Tunbridge Wells
            • Marle Place Gardens and Gallery - 6.6km
              Marle Place Road, Royal Tunbridge Wells
            • Hop Farm Family Park - 8.1km
              Paddock WoodEngland
            Hotel information
            • Check-In:
              from  2 pm
            • Check-Out:
              until  12 pm
            • Year renovated:
              2006
            • Number of rooms:
              84

            Hotel Awards

            UKHOTEL AWARDSRecommendedRoyal Tunbridge WellsMercure

            According to guest reviews, the hotel has been rated as
            Best 4 Star Hotels in United Kingdom

            Use Badge

            Hotels nearby
            Cities nearby

            Mercure Reviews

            Guest reviews are submitted by our customers after their stay at Mercure

            Individual guest reviews

            • Group of friends
              10.0

              excellent.with courteous staff

              sofa in room would be a better idea

            • Older travelers
              6.2

              Large, comfortable room - lighting could have been better. No reference to swimming pool and spa treatments in room. Good selection at breakfast.

            • Couple
              7.8

              Very good position . It is only a short drive from slot of sights .

            • Couple
              6.6

              we booked this hotel because your site said it was in/near tunbridge wells. It wasn't anywhere near tunbridge wells and was a good mile walk to any other pub, restaurant or facility so this was disappointing.

            • Older travelers
              5.4

              restaurant and bar too expensive. not enough staff to cope with demand at breakfast

            • Family with children
              7.8

              Right location for our needs, clean, friendly and when we were there quiet. Rooms had plenty of space.

              Breakfast was average but we were there straight after a bank holiday so not many guests and food had been around for a while. Fresh fruit as a fruit salad would have been better than hunks and rolls would have been good as an alternative to cooked breakfast.

            • Older travelers
              10.0

              the spa & pool. and dinner was excellent. staff were vey freidly and imformative, will definately book again.

              no dislkies at all

            • Couple
              4.6

              Very little. Breakfast was good.

              Very over priced. Spa and pool facilities were very poor for a Ramada. Food was bad quality and often not as per menu. Staff were very pleasant and accommodating, however management were not.

            • Couple
              3.8

              The service was dreadful. At breakfast each morning we were challenged over even being allowed to eat in the restaurant. Any request of reception or any other staff was met with a real lack of enthusiasm. This would be fine if the hotel was charging a reasonable rate, but at £140 a night at the weekend one would expect better service than at a Travelodge. And I suspect at a Travelodge the decor would be less tired.

            • Family with children
              7.0

              What I didnt like was the eggs that were hard even when I ordered a ppoached egg there was no butter on the toast and the egg could have bouced all round the room it was so hard and rubbery. You should send your chef to the premier inn to see how a good breakfast should be cooked at half the price!!!! I think that £15 for your breakfast was well over priced - the yogourt was in a dish with flys all round it the juice was cheap and nasty and the bacon was hard.

            • Older travelers
              5.8

              Location good for nearby tourist attractions. Nice setting away from the main road. Staff friendly and helpful

              Breakfast was expensive so ate elsewhere. The room was dated and the bed extremely uncomfortable. Expensive for the quality of the room

            • Family with children
              5.0

              The reception staff were efficient but we were overcharged for two lemonades at the bar (£6). When we queried this, we were told by the bar staff it was the correct price. We raised this with reception to be told that we were indeed correct and complimentary drinks were provided. The room was stifling hot and sleep was difficult. The window only opened a fraction. There were only two extra pillows for three people in a family room and we had to ask for extra towels as only enough were provided for two people. All a bit frustrating.

            • Group of friends
              5.8

              Pleasant external appearance

              Rooms becomining tired noisy from guests expensive breakfasts

            • Group of friends
              7.4

              Avialability of food

              the noise generated by wedding parties on both nights of the stay

            • Family with children
              6.6

              we requested an early check in as we were off to a wedding and everything was ready when we arrived which was great and really important to us

              the on-line booking quoted £10 for breakfast and the bill charged us £15.50 - I didnt have the on-line form with me so I couldnt check till I got home so we were overcharged 3 lots of £5.50

            How to reach hotel

            hotel Mercure Hotel - Royal Tunbridge Wells Royal Tunbridge Wells location
            Show big map »

            Hotel Address:

            8 Tonbridge Rd, Pembury (Ex. Ramada), Royal Tunbridge Wells, United Kingdom, TN2 4QL

            Get directions
            City Center
            • Royal Tunbridge Wells
              3.7km
            Airports
            • Bus stop
              300 m
            Hotel information
            • Check-In:
              from  2 pm
            • Check-Out:
              until  12 pm
            • Year renovated:
              2006
            • Number of rooms:
              84

            Hotel Awards

            UKHOTEL AWARDSRecommendedRoyal Tunbridge WellsMercure

            According to guest reviews, the hotel has been rated as
            Best 4 Star Hotels in United Kingdom

            Use Badge